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RETURN/ EXCHANGE POLICY

- All CUSTOM items or custom listings are FINAL SALE. 

- All SALE and jewelry items are eligible for exchange* only (once). 

- All DISCOUNTED/ BULK items are eligible for exchange* only (once). 

- All OTHER orders are eligible for exchange or return with 5 days of receiving order. 

- Shipping is non-refundable. 

- Return shipping is customers responsibility. Tracking is highly recommend. 

- Merchandise must be returned; 

    ** With tags attached or on the cards they come on. 

    ** Accompanied by the original receipt (invoice) 

    ** Can not have been worn or washed. 

    ** Returned within 5 days from the date of receiving the order. 

- Items RETURNED without notice or not according to this return policy will incur a 25% restocking fee or declined return. If so, customer will have the option to request the item be sent back to them at their expense.

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© 2024 by Melissa Velia LLC

Fashion Accessories + Clothing

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